
Achievements for 2010
Not only have we reached our goals, but we have implemented niche solutions and products that are very unique.
These solutions and products not only bring the total cost of ownership down but also gives our customers a variety of options.
| Aim | Achievement |
|---|---|
| Obtain additional SEACOM capacity | Not only have we obtained SEACOM capacity, but we are also looking at different upstream providers for load balancing and failover |
| Obtain capacity from new undersea fibre cables that will be completed this year | Fibre has not been made available yet |
| Connect our customers to these upstream providers without touching Telkom’s infrastructure. So the days of “best effort service” will be gone and the days of best service will be here. | We have rolled out a wireless network from Hammanskraal → JHB Central → Vereeniging→ Krugersdorp → Carletonville. On this network we supply uncapped dedicated Internet access, which means that you can for instance have a 5MB dedicated 1:1 (no contention) Internet connection from your business |
| Increase our capacity with another 150% | Currently we have increased our traffic with 30% |
| Launch redundant network platforms for customers for added and better uptime. Especially for our corporate customers | Our wireless network is also great for redundancy. In fact the service is so great that our customers use it as their main link and use their existing infrastructure as their redundant link |
| Improve our Storage Area Network with better technology | This will only be implemented early next year |
| Launch Windows Hosting | Have started with providers |
| Launch our much improved control panel for hosting management | Our new XAPI system is approximately 75% finished and should be completed in 2-3 months |
| Implement IPC over fibre to our new hosting facility | This is scheduled for later this year |
| Metro Ethernet for greater scalability on local bandwidth | This will be implemented in 3-4 months time |
| Increase user base for economies of scale | Still very much on the right track |
| Launch excellent voice solutions | We have not only launched a VOIP solution, but are one of the first companies to launch a hosted PBX solution. This means that the customers do not even need a PBX onsite but can have all the functionality of an Enterprise PBX |
| Increase staff productivity and capability to deliver better and faster support | We have started implementing the international ITUL standards for better productivity and support |





